My Dearest Reviews

My Dearest has an overall rating of 3.7 based on 11 reviews. Customer feedback on My Dearest is mixed.

3.7/5.0

11 reviews

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All My Dearest Reviews (11)
michael1992
May 23, 2026
"I had a quick question and they..."
I had a quick question and they got back to me fast. It wasn’t anything complicated, but you still appreciate when the answer is clear and helpful. Overall, I’m happy with how they handled it
sean.Garber
April 30, 2026
"Return ended up being more work than I expected"
Ordered from My Dearest and needed to send one item back. Thought it would be straightforward, but the return instructions weren’t very clear. Had to email support a couple times just to figure out what I was supposed to do next.

Got the refund eventually, so it worked out in the end. Took longer than I expected though, and left me a bit hesitant to order again unless they make the return process easier
erichwooten2209
April 27, 2026
"Packed really well, really well"
My order from mydearest.com showed up in really nice shape. The box was clean, nothing was crushed, and everything looked secure, secure. They used plenty of padding inside, so the item wasn’t sliding around at all. The only thing was the tape, there was a lot of it, a lot, and it took me a minute to get the box open. Overall though, the packaging was good and I was happy with it
DIXON
April 25, 2026
"Fine, but mydearest.com really needs to get it together"
My experience with My Dearest was just okay, and that’s mostly because I did eventually get what I needed. The site isn’t impossible to use, but I don’t think they deserve much credit for doing the bare minimum.
What annoyed me was how clunky and slow parts of it felt. I wasted more time than I should have digging around because things weren’t as clear as they should be, and support didn’t exactly rush to help either. It wasn’t a total disaster, but they’re definitely the reason it felt more frustrating than it needed to be
hello_william326
April 25, 2026
"Exactly How I Wanted It"
I got my order i was relieved to see everything was done right. The names and dates were exactly what I asked for, which matters a lot to me because I’m picky about those details. I’m happy with how it turned out.
william.Schumacher
April 11, 2026
"Good updates on my order"
I ordered a gift and the emails were clear, easy to follow. The confirmation came through fast, and I liked being able to see what was going on with the shipping without having to guess.

The only thing is I do wish the tracking updated a little sooner, because I kept checking it. But when I asked, support got back to me, so that was good. Overall the communication was good and I didn’t have any big issues.
christine-Sawyer
January 25, 2026
"Really nice quality"
The quality was better than I expected. It feels solid and well made, not cheap or flimsy at all. Happy with it, tbh.
phillip1982
January 04, 2026
"My order did show up, so I’ll..."
My order did show up, so I’ll give them that, but the whole delivery experience wasn’t great. The timing was all over the place, tracking barely updated, and I ended up waiting longer than expected. On top of that, the package looked like it had been tossed around a bit, which was frustrating. Nothing was totally ruined, but it definitely felt like it could’ve been handled with more care.
DouglasTremblay
December 29, 2025
"Good value and an easy experience"
I’m happy with my order from mydearest.com. The price felt fair for what I got, and it actually ended up being a bit better than I expected. I also liked that the receipt and confirmation emails came through right away, so I wasn’t left wondering if everything went through. I’d definitely use them again.
RoseMiller
December 26, 2025
"Shipping took forever"
I ordered from My Dearest the shipping was a lot slower than I thought it would be. I kept checking the tracking, but it barely seemed to move for days. The product might be fine, but the wait was just frustrating. Compared to other places I’ve ordered from, it felt like... yeah, not great. I’m not sure I’d order again if delivery is always this slow.
edith_Necaise91
December 08, 2025
"So... easy site to use"
So... the site was simple to get around, and the pages loaded without any issues. It did take me a minute to find the pricing, but overall everything worked well.
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